BISTRO, Bistro FAQ, FAQ-Troubleshooting, SOFTWARE

Card reader is not showing in the list of available Readers in Bistro

Posted on by admin

Cardreader is not showing in the list of available Readers. This happens when:

  1. The reader is not on the same network as the POS due to IP address change. 
  2. The Bistro was turned on Before the Cardreader. 

Solution: 

Completely close the App(but do not log off)  and turn off the reader. Turn on the Card Reader first and make sure it is connected to the internet. After the Reader is ready, Open the app and go to settings to connect.

admin