Rebelity Box Office Setup

A QUICK STEP SUMMARY FOR CONCIERGE 1. Make sure the Cardreader is on First. (Admin should have connected it to the same internet as the tablet) 2. Turn on the Tablet and Launch the Rebelity Box Office Application. 3. Log in with account username and password (Skip if admin has already done this) *4. The […]

Connecting the Mobile Card reader

1. The first step is to make sure your device has internet service. Without internet access, the device will not connect to the card reader. To connect device through WIFI: Click the Settings Icon on the device and navigate to WIFI-settings Select the network and connect by entering the password. Once connected, you can close […]

Bistro does not recognize correct PIN.

Cannot log into Bistro  even if the correct PIN is entered. This happens if an admin does not log out of the system for 14 days. The Authorization token expires. User PIN’s are not recognized as valid. Admins are required to log out of the system between operation hours. Solution:

Card reader is not showing in the list of available Readers in Bistro

Cardreader is not showing in the list of available Readers. This happens when: Solution:  Completely close the App(but do not log off)  and turn off the reader. Turn on the Card Reader first and make sure it is connected to the internet. After the Reader is ready, Open the app and go to settings to […]

The Bistro menu items suddenly vanish.

Problem:  The menu items suddenly vanish. This sometimes happens when the internet connection is unstable. Solution: Press the Hamburger icon at the bottom of the screen and swipe to close the application.  Reopen the application and Enter your pin. The menu options will appear.  Give it a few seconds then try making a sale. If […]